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The Just Right Customer Care Program
How can we set the standards for excellence of a Just Right Auto Sales & Finance vehicle so high?
VERY CAREFULLY!!!
- We go to high-quality vehicle auctions that guarantee that our purchases have clean titles.
- We use only professional buyers who are employees, accountable to our owners; not freelance wholesalers only interested in their per unit commissions.
- We do a 111-point mechanical and safety inspection. It’s performed in our own facilities by ASC Certified technicians using the latest equipment. If it doesn’t pass we don’t keep it!
- We professionally detail the vehicle, cleaning it from engine to trunk and everything in between.
- For your final piece of mind, we do an Experian Auto Check® to double check the vehicle’s history.
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The Just Right 10-30-200 Advantage Plan |
IT’S 10 DAYS
TO FALL IN LOVE! |
IT’S 30 DAYS
TO GET IT JUST RIGHT! |
IT’S AT LEAST 200 DAYS
OF PEACE OF MIND |
When you leave with your new Just Right vehicle, you have 10 full days or 1,000 miles to fall in love with that vehicle, or you can return it as long as there is no physical damage to the vehicle. No questions asked; no pressure to keep the vehicle.
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What if we couldn't catch something during our 111-point inspections? We'll make your vehicle Just Right with full bumper-to-bumper mechanical breakdown coverage for the first 30 days.
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Here's the best part: You have a full 200 days, nearly seven months, or 10,000 miles of peace of mind coverage on your Just Right vehicle's engine and transmission. If you have major mechanical problems, we have you covered!
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BUT WAIT… THERE’S MORE!
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- Free Rental Car while yours is in the shop for warranty repairs.
- Free lifetime oil changes for as long as you own the vehicle.
- Free roadside assistance program for a full year.
- Unexpected repairs come at the worst times in our budgets. We’ll do interest-free side loan on your vehicle while you have the loan open, as long as the account is in good standing and the required insurance is in force.
- If your vehicle is ever a total insurance loss and you repurchase from Just Right, we will forgive any gap in value between the insurance settlement and your payoff that you normally would have to pay.
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